---
title: "How to deposit USDT into RedotPay (with screenshots)"
description: "Every screen of a RedotPay deposit, from the Assets tab to the credited balance: choosing the network, the two warnings, the minimum amount, and what to do when it doesn't arrive."
---

> Documentation Index
> Fetch the complete documentation index at: https://redotdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to deposit USDT into RedotPay (with screenshots)

A deposit takes about a minute if you get one thing right: **the network you choose in RedotPay must be the same network you send from.** This guide shows every screen so you can follow along in the app.

> **Verified 26 October 2026**
>
> Screens from RedotPay app v3.14.3. Fees, networks and minimums come from the app and the official help centre on that date; they can change, so check the Deposit page in your app before sending a large amount.

## Before you start

- A verified RedotPay account (identity check passed).
- Some USDT in a wallet or on an exchange that can withdraw on **TRC20**, **BEP20**, Solana, Arbitrum, opBNB, ERC20 or TON.
- At least **1 USDT** to send, plus the network fee your exchange charges.

## Step 1: Open Assets and tap Add funds

## Step 2: Choose USDT

## Step 3: Pick a deposit method

## Step 4: Choose the network, and match it on the sending side

The first time you open the network list, RedotPay shows this warning. It is the single most important rule of the whole process.

| Network | Arrival time shown in app | Minimum deposit |
|---|---|---|
| BNB Smart Chain (BEP20) | ~1 min | 1 USDT |
| Arbitrum One | ~1 min | 1 USDT |
| Solana | ~1 min | 1 USDT |
| opBNB | ~1 min | 1 USDT |
| Tron (TRC20) | ~1 min | 1 USDT |
| Ethereum (ERC20) | ~15 min | 1 USDT |
| The Open Network (TON) | ~7 min | 1 USDT |

## Step 5: Copy the address

## Step 6: Send from your wallet or exchange

1. Open the withdrawal screen of your exchange or wallet and choose **USDT**.
2. Choose the **same network** you picked in RedotPay (for example TRC20 on both sides).
3. Paste the address. Compare the first four and last four characters with the app.
4. For a first deposit, send a small test amount first, then the rest.
5. Confirm. On Tron the balance usually updates within a minute or two.

> **Caution**
>
> Some exchanges ask for a "memo" or "tag" when withdrawing. RedotPay USDT deposits don't use one; leave it empty if your exchange allows it.

## Step 7: Check that it arrived

Go back to **Assets**. The USDT line shows the new balance, and the Home tab lists the transaction. If nothing shows after 30 minutes on a fast network, find the transaction hash on your exchange and contact support from inside the app with that hash.

## If something went wrong

- **Sent below the minimum**: the deposit sits uncredited. Send another deposit of the same coin on the same network that meets the minimum; both are then credited together.
- **Wrong network**: contact support with the transaction hash immediately. Recovery is not guaranteed and may not be possible.
- **Wrong coin to this address**: same as above, and treat it as likely lost.
- **"Pending" for a long time on Ethereum**: network congestion; ERC20 can take longer than the 15 minutes shown.

## Deposit hasn't arrived

Most deposits land within 1 to 15 minutes. Before you write to support, check these in order:

1. **The status in the app.** Open **Deposit**, then the **History** icon at the top right: every deposit is listed there with its status.
2. **The blockchain.** Paste the transaction hash (TXID) from your exchange into a block explorer for that network. RedotPay needs at least one confirmation, and a congested network, Ethereum above all, can take longer than the time shown in the app. If the explorer still shows it pending, nothing is wrong yet.
3. **The coin and the network.** A deposit in an unsupported coin or on the wrong network isn't credited automatically. See [wrong network](/en/troubleshooting/wrong-network/): recovery, when it's possible, takes 7 to 15 business days and carries a fee.
4. **The amount.** Below the minimum, after your exchange's fee, nothing is credited; top it up as described above.
5. **Sent from several addresses?** RedotPay says a deposit arriving from more than one address can take 3 to 5 days to process.
6. **Flagged by a security check.** RedotPay screens every transaction (it calls this KYT, Know Your Transaction). A deposit linked to a restricted or high-risk source, or an unusual pattern such as withdrawing straight after depositing, can be held for review, and RedotPay may ask for documents. See [money held for review](/en/troubleshooting/funds-on-hold/).

**When to contact support**: the explorer has shown the transaction confirmed on the right network for 30 minutes or more and **History** still shows nothing, or the deposit has sat in review for days. Send the TXID, the network, the coin, the amount and a screenshot of the explorer; without the TXID, support can't trace it. See [contact support](/en/troubleshooting/contact-support/).

## Fees

Deposits are free on RedotPay's side. The only cost is the network or withdrawal fee charged by the platform you send from, which is why most people pick TRC20 or BEP20.

Sources: the RedotPay app (26 Oct 2026); RedotPay help-centre articles "Supported Cryptocurrencies, Networks & Minimum Deposits", "What Happens If I Deposit the Wrong Crypto or Use the Wrong Network?", "Why Has My Crypto Deposit Not Arrived Yet?", "How Long Do Crypto Deposits Take to Arrive?" and "How Do I Check My Deposit Progress?" (checked 2 Nov 2026).

Source: https://redotdocs.com/en/deposits-withdrawals/deposit-crypto/index.mdx