---
title: "Troubleshooting"
description: "Fixes for common RedotPay problems."
---

> Documentation Index
> Fetch the complete documentation index at: https://redotdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

- [Can't sign in or sign up](/en/troubleshooting/login-problems/)
- [Why was my card declined?](/en/troubleshooting/card-declined/)
- [Charged but the payment failed, or a refund hasn't arrived](/en/troubleshooting/refund-not-received/)
- [Transaction statuses, and why the amount isn't the price](/en/troubleshooting/transaction-status/)
- [Money held for review](/en/troubleshooting/funds-on-hold/)
- [A charge you didn't make](/en/troubleshooting/unauthorized-charges/)
- [Crypto sent on the wrong network](/en/troubleshooting/wrong-network/)
- [How to contact support and get an answer](/en/troubleshooting/contact-support/)

Source: https://redotdocs.com/en/troubleshooting/index.mdx