RedotPay offers a virtual card that lives in the app and a physical card that is shipped to you.
| Virtual card | Physical card | |
|---|---|---|
| Available | Right after approval | Online right after you order it; in stores and at ATMs once it arrives and you activate it |
| Online payments | Yes | Yes |
| In-store payments | Through a mobile wallet, where supported | Yes, after activation |
| ATM withdrawals | No | Where supported, after activation |
What you’ll see when you apply
Both cards are ordered from the Card tab, after your identity is verified.
- Switch between virtual and physical here.
- The standard design is free.
- Apply for card: 10 USD, paid once.
- The physical card tab.
- Apply for card: 100 USD, paid once.
Before you tap Pay, type our promo code on the application screen: redoc takes the virtual card to 8 USD, redocs takes the physical card to 80 USD. See promo code.
Use the physical card before it arrives
You don’t have to wait for the post. As soon as you order a physical card, it works online like a virtual card.
- Online payments: from the day you order, with the card details in the app.
- In-store payments, including contactless, and ATM withdrawals: only after the card arrives and you activate it.
When the card arrives:
- Check that the last four digits on the card match the card shown in the app.
- Find the activation code on the paper insert the card is attached to.
- In the app, open the Card tab, select the card, tap Activate now and enter the code.
Which one should you get?
- Start with the virtual card if you mostly pay online or subscribe to services. It is ready immediately.
- Add the physical card if you travel, need ATM access, or shop in places that don’t take phone payments. You can already pay online with it while you wait for delivery.
Validity, the 5-card limit, USD or HKD, and the other small questions are answered in the card FAQ.